These Terms and Conditions (“Terms”) govern your use of https://www.quoteandcut.com (the “Website”) and the purchase and use of Quote & Cut products and services, including our WordPress plugin, customer account area, API licensing system, hosted nesting/quote calculation service, layout export service, exchange-rate/material-index feeds, and related support (together, the “Service”). By accessing the Website, creating an account, purchasing a subscription, downloading/using the plugin, generating an API key or activation token, or using the Service, you agree to these Terms.

If you do not agree, do not use the Website or Service.

Provider: Quote & Cut (“we”, “us”, “our”)
Registered address: Bulleigh Barton Farm, Ipplepen,
Newton Abbot, TQ12 5UA
Contact email: info@quoteandcut.com

1. Definitions

  • Account means a registered user account on the Website.
  • Activation Token means a short-lived, one-time token used to bind an API Key to a specific website/domain.
  • API Key means the unique key issued to you to access the hosted Quote & Cut API and related services.
  • Bound Site means the website/domain and site UUID to which an API Key is activated.
  • Customer means the person, business or organisation purchasing, subscribing to, installing or using the Service.
  • Customer Content means files, drawings, geometry, materials, settings, quantities, order data, job data, pricing data, notes, communications and other content submitted to or processed by the Service.
  • End Customer means a customer or visitor of your own WooCommerce store who uploads files or requests a quote through your website.
  • Hosted Service means the Quote & Cut API, licensing system, nesting/quote calculation service, layout export service, feeds and related infrastructure hosted by us.
  • Job means a nesting, quote calculation, layout generation or related processing request submitted to the Hosted Service and counted against a plan where applicable.
  • Plugin means the Quote & Cut WordPress/WooCommerce plugin and related files distributed by us.
  • Plan or Subscription means a paid or trial plan purchased or activated through the Website, usually billed monthly or yearly.

2. Eligibility and accounts

You must be at least 18 years old to create an Account, purchase a Subscription, generate an API Key or use the Service. If you use the Service for a company, partnership or other organisation, you confirm that you have authority to accept these Terms on its behalf.

You are responsible for:

  • providing accurate registration, billing and contact information;
  • keeping your login details, API Keys, Activation Tokens and webhook/signing secrets secure;
  • all activity under your Account, Subscription, API Key and Bound Site;
  • making sure your WordPress, WooCommerce, theme, plugins, hosting, SSL certificate, backups and security are suitable for your store; and
  • telling us promptly if you believe your Account, API Key, Activation Token or website has been compromised.

If you believe there has been unauthorised access, contact us at info@quoteandcut.com.

3. The Service

Quote & Cut provides a WordPress/WooCommerce plugin and hosted API service for laser-cutting, sheet-nesting, quoting and order-output workflows. The Plugin can allow a WooCommerce store to accept DXF uploads, process quote data, display pricing, add configured jobs to the cart/checkout flow, store order/job metadata, and make generated production files available to the store owner.

Core nesting, quote calculation, licensing, quota checks and layout generation are provided by the Hosted Service and are not performed entirely inside WordPress. The Plugin may contact Quote & Cut API endpoints for licensing, activation, plan-tier checks, nesting, quote calculation, layout exports, usage tracking, abuse prevention, currency setup data and, on eligible plans, material market-index data.

The Service is a software and automation tool. It is not a professional engineering, design-checking, CAD validation, manufacturing certification, safety assessment, tax advice, accounting advice or fulfilment service. You remain responsible for checking that all inputs, settings, quotes, order details and outputs are correct before relying on them.

4. Your store, customers and workflow responsibilities

If you install or use the Plugin on your own website, you are responsible for the operation of that website and for your relationship with your End Customers, including:

  • your own website terms, privacy notice, cookie notice and customer notices;
  • obtaining any permissions, consents and rights needed for End Customer uploads and order data;
  • ensuring your customers understand that uploaded files and quote data may be processed using Quote & Cut’s hosted systems;
  • checking material, sheet, cutting, gap, secondary process, folding, powder coating, pricing, tax, shipping and fulfilment settings;
  • verifying DXF files, dimensions, units, quantities, geometry, generated layouts and manufacturing files before production;
  • handling customer orders, refunds, cancellations, complaints, production decisions, delivery and after-sales support for your own store; and
  • setting and following an appropriate retention policy for files and order data stored on your website.

5. Licensing, API Keys, Activation Tokens and site binding

5.1 API key required

Access to the Hosted Service requires a valid API Key linked to an active Subscription, trial or other authorised access arrangement. API Keys may be generated and displayed in your Account area.

5.2 One-site binding

Unless we agree otherwise in writing or your Plan expressly allows more, each API Key may be bound to one website/domain at a time. Binding occurs when you activate the Plugin using an Activation Token and your site URL/domain and site UUID are registered with the Hosted Service.

5.3 Activation tokens

Activation Tokens are one-time and short-lived. You must not publish, sell, share, leak or embed API Keys or Activation Tokens in public repositories, client-side code, screenshots, support forums or documentation.

5.4 Moving or unbinding sites

If you migrate your website or need to change the Bound Site, you can request or perform an unbind through your Account area where available. We may refuse, delay or limit unbinding where we reasonably believe it is being used to bypass site binding, quotas, fraud checks, payment requirements or these Terms.

5.5 License checks and webhooks

The Plugin may periodically check licence status and plan tier with the Hosted Service. We may also send signed plan/license update webhooks to your Bound Site so that feature access and subscription status stay current. You must not block, forge, replay or tamper with licence checks or webhooks.

6. Plans, usage limits and fair use

6.1 Plan features and allowances

Plan features, prices, billing intervals and usage allowances are shown on the Website at the time of purchase or activation. Unless otherwise stated on the Website or in your order, the current plan allowances are:

  • Starter: DXF upload, nesting, quoting and order workflow with 25 nesting jobs/quotes per month.
  • Advanced: Starter features plus Secondary Processes with 250 nesting jobs/quotes per month.
  • Enterprise: Advanced features plus Sheet Inventory and Market Indexing with unlimited nesting jobs/quotes, subject to fair use, rate limits and these Terms.

6.2 Counting usage

A Job may be counted when a request is accepted, queued or processed by the Hosted Service. Re-runs, repeated submissions, separate materials, separate quote requests or layout/export requests may be counted where the Service treats them as chargeable usage. Usage is measured by our systems and the usage shown in your Account or API response is our record of usage unless there is an obvious error.

6.3 Quota scope

To prevent misuse, quota may be enforced by API Key, Bound Site, domain, site UUID, usage group, Account or another reasonable technical scope. Starter and trial access may use domain-based quota enforcement to prevent account switching or repeated activation on the same site.

6.4 Running out of usage and leeway

If you reach your plan allowance, your API Key may stop working until the next billing cycle, plan upgrade or manual restoration. We may, but are not obliged to, provide a short grace or leeway period. Any grace period can vary by Plan and may be removed or shortened where there is abuse, payment failure, risk or technical need.

6.5 Rate limits and fair use

We may apply rate limits, queue limits, file/job complexity limits, size limits, geometry safety checks and other technical controls to protect the Service. “Unlimited” Plans are not permission to overload the Service, resell shared access, run abusive automation, bypass controls, or use the Service outside a normal laser-cutting/quoting workflow.

7. Billing, subscriptions and refunds

7.1 Prices and billing

Subscription prices, billing intervals, taxes and Plan limits are shown on the Website at the time of purchase. Prices may change for new purchases. Existing Subscriptions are charged at the price and interval shown at renewal unless we notify you otherwise or the change is caused by taxes, payment-provider charges, plan changes, discounts ending or applicable law.

7.2 Automatic renewal

Subscriptions renew automatically until cancelled. You can cancel your Subscription through your Account area where available. If you cancel, access may continue until the end of the current paid billing period, unless access ends earlier because of breach, payment failure, refund, chargeback, misuse or another reason set out in these Terms.

7.3 Payment processing

Payments are processed by the payment provider shown during checkout or subscription management. We do not store full payment card details on our servers. Payment providers may store payment tokens or references to process recurring payments.

7.4 Failed payments, chargebacks and on-hold subscriptions

If payment fails, a chargeback is raised, a Subscription becomes pending cancellation, on-hold, cancelled, expired or suspended, or billing information is invalid, we may suspend or stop the API Key, Bound Site and Hosted Service access until the issue is resolved.

7.5 Refunds

Unless required by law or expressly agreed by us, fees are non-refundable once a billing period has started. No refund is due for unused quota, unused time, a failure to configure your own website correctly, incompatibility caused by your hosting/theme/plugins, or a decision to stop using the Service. If you believe you have been charged in error, contact info@quoteandcut.com with your order/subscription details.

8. Trials, beta features and previews

We may offer trials, free access, beta features, preview features or early-access functionality. We may limit, withdraw, change or end these at any time. Trial eligibility may be limited to one trial per customer, business, domain, payment method or site. Beta and preview features may be incomplete, inaccurate or unstable and should not be relied on for production without your own checks.

9. Customer Content and file processing

You retain ownership of your Customer Content. You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, process, analyse, convert, generate outputs from, secure, troubleshoot and otherwise use Customer Content only as needed to provide, maintain, secure and improve the Service, comply with law, enforce these Terms, and provide support you request.

In the standard Plugin workflow, original DXF files are generally stored on your WordPress website for quote/order reference rather than being sent as raw files to the Hosted Service. The Plugin sends cleaned geometry/job data derived from uploaded DXF files, selected materials, sheet settings, quantities, dimensions, cut metrics, job configuration, site identifiers and related order/job metadata to the Hosted Service for processing. Generated preview images, customer-provided folding drawings, returned layout files, quote-context signatures and file paths may be stored in your WordPress uploads directory, WooCommerce cart/session data, order item metadata and Plugin settings.

You are responsible for ensuring that Customer Content:

  • is accurate, complete and suitable for the purpose for which you use it;
  • does not infringe intellectual property, confidentiality, privacy, data protection or other rights;
  • does not contain malware, malicious code, unlawful material or hidden content intended to disrupt the Service;
  • does not contain sensitive personal data unless you have a lawful basis and have agreed appropriate safeguards with us; and
  • is not subject to export control, defence, restricted technical-data, safety-critical or regulated-manufacturing requirements unless you have told us in writing and we have agreed to support that use.

10. Outputs, quotes and production responsibility

The Service may generate nesting results, pricing calculations, material usage estimates, layout files, previews, downloadable DXF exports and order information. These outputs are generated from your files, settings and data. You are responsible for checking all outputs before quoting, taking payment, ordering material, cutting, folding, powder coating, fabricating, shipping or otherwise producing anything.

We do not guarantee that outputs will be free from errors, optimised for your machines, commercially profitable, manufacturable, compliant with customer drawings, compliant with law or suitable for your specific workflow. You are responsible for checking, among other things, dimensions, units, tolerances, kerf, material grade/thickness, grain direction, sheet size, part spacing, pierce counts, lead-ins, cutting paths, secondary-process pricing, folding data, powder coating data, taxes, shipping and order totals.

11. Acceptable use

You agree not to:

  • use the Service for unlawful, harmful, fraudulent, infringing or abusive purposes;
  • share, sell, lease, publish or pool API Keys, Activation Tokens or access credentials;
  • use one API Key across multiple sites except as expressly allowed by your Plan or by us in writing;
  • bypass, disable, interfere with or misrepresent licensing, site binding, quotas, rate limits, usage tracking, security checks or payment controls;
  • send excessive automated requests, denial-of-service traffic, malformed jobs, malicious files or requests intended to disrupt the Service;
  • attempt to gain unauthorised access to the Website, Hosted Service, accounts, keys, jobs, files, systems or networks;
  • copy, scrape, crawl, benchmark, load test or monitor the Hosted Service except with our prior written permission;
  • reverse engineer, decompile, disassemble or attempt to extract source code, algorithms, secrets, signing keys or non-public APIs from the Hosted Service, except where allowed by law;
  • remove or obscure copyright, licence, branding, attribution or security notices;
  • resell the Hosted Service as a standalone service, bureau, API or shared quota system without our written permission; or
  • use the Service to infringe intellectual property, privacy, data protection or confidentiality rights.

12. Intellectual property and open-source notices

The Website, Hosted Service, server-side software, API, licence system, branding, trade names, documentation, designs, content, feeds and other materials we provide are owned by Quote & Cut or our licensors and are protected by intellectual property laws. Except as allowed in these Terms, you may not copy, modify, distribute, sell, lease, sublicense or exploit them.

The distributed WordPress Plugin may include code licensed under open-source licences, including GPLv2 or later for the Plugin and separate licences for bundled third-party libraries. Nothing in these Terms is intended to restrict rights you receive directly under an applicable open-source licence for that code. However, open-source rights in the Plugin do not grant access to the Hosted Service, API Keys, paid Plan features, non-public server-side code, our branding, our confidential information or our paid infrastructure.

You may not use the Quote & Cut name, logo or branding in a way that suggests endorsement, partnership or ownership unless we have approved it in writing.

13. Support, updates and compatibility

We may provide updates, fixes, improvements, documentation and support at our discretion. We do not guarantee compatibility with every WordPress version, WooCommerce version, theme, plugin, browser, hosting environment, CAD file, DXF exporter or workflow. We may refuse or limit support for modified code, outdated installations, insecure hosting, conflicting plugins/themes, unsupported server setups, custom forks or uses outside the intended workflow.

You are responsible for testing updates on a staging site before applying them to a live store and for keeping backups of your website and data.

14. Third-party services

The Service depends on third-party services and software, including WordPress, WooCommerce, WooCommerce Subscriptions, payment providers, hosting providers, email providers, analytics/cookie tools, browsers, CAD tools and other plugins/libraries. We are not responsible for third-party services, code, outages, terms, privacy practices, pricing, security, updates or compatibility.

15. Availability, maintenance and changes

We aim to provide a reliable Service, but we do not guarantee uninterrupted or error-free availability. We may suspend, throttle, queue, modify or restrict the Service for maintenance, updates, security, abuse prevention, capacity, legal reasons, payment issues or operational needs. We may change, add or remove features, endpoints, feeds, quotas, limits and plan benefits from time to time. Where feasible, we will provide reasonable notice of significant changes.

16. Privacy and data processing

We process personal data as described in our Privacy Policy and Cookie Policy. By using the Service, you acknowledge those policies.

Where we process personal data contained in Customer Content on your behalf as part of the Plugin/API workflow, you are usually the controller and we act as processor for that processing. You instruct us to process that data for the purpose of providing, securing, maintaining and supporting the Service. You are responsible for giving your End Customers any required privacy notices and obtaining any required permissions or lawful bases.

We may process certain data as an independent controller where necessary for our own business purposes, including account management, billing, licensing, API key administration, quota management, abuse prevention, security logging, audit logs, legal compliance, service communications and support.

If you require a separate data processing agreement for your organisation, contact info@quoteandcut.com. We may use subprocessors and service providers to host, secure, deliver and support the Service, provided we take appropriate steps to protect personal data as required by applicable law.

17. Suspension and termination

You may stop using the Service at any time and may cancel your Subscription through your Account area where available.

We may suspend, throttle, block, revoke, unbind or terminate your Account, Subscription, API Key, Bound Site, jobs or access to the Service immediately if:

  • you breach these Terms;
  • payment fails, is reversed, is disputed, or your Subscription is cancelled, expired, on-hold or suspended;
  • you exceed Plan limits, rate limits, fair-use limits or technical safety limits;
  • we reasonably believe there is misuse, fraud, account sharing, quota circumvention, security risk, legal risk or harm to the Service;
  • your website, site UUID, domain, IP address, API Key or Account is blocked for abuse, security or legal reasons;
  • we are required to do so by law, regulator, court order or payment provider; or
  • continuing to provide the Service would create risk for us, our customers or third parties.

Where appropriate, we may provide notice and an opportunity to remedy the issue, but we are not required to do so where immediate action is needed.

18. Disclaimers

The Website and Service are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, conditions and representations, whether express or implied, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, availability, non-infringement and compatibility.

We do not warrant that the Service will detect all file issues, prevent all quoting mistakes, produce the most efficient nest, match every machine workflow, prevent material waste, prevent order disputes, prevent customer complaints, or remain available at all times.

19. Limitation of liability

Nothing in these Terms limits liability that cannot be limited under the laws of England and Wales, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Subject to the above, to the maximum extent permitted by law:

  • We are not liable for indirect, consequential, special, incidental, exemplary or punitive loss or damage.
  • We are not liable for loss of profits, revenue, business, contracts, goodwill, anticipated savings, production time, material, stock, data, files, reputation or opportunity.
  • We are not liable for incorrect quotes, miscuts, wasted material, production errors, machine settings, customer disputes, fulfilment issues, website outages, hosting failures, theme/plugin conflicts, CAD/DXF errors, third-party service failures, or your failure to verify outputs before production.
  • Our total liability for all claims arising out of or relating to the Service in any 12-month period is limited to the total amount you paid to us for the Service in that 12-month period.

20. Indemnity

If you use the Service for business purposes, you agree to indemnify and hold us harmless from claims, losses, damages, liabilities, costs and expenses (including reasonable legal costs) arising from: your Customer Content; your website or store; your products, services, quotes, orders, manufacturing or fulfilment; your breach of these Terms; your misuse of the Service; your infringement of third-party rights; your failure to provide required notices or obtain required permissions; or claims made by your End Customers. This section does not affect any rights that cannot be excluded under applicable consumer law.

21. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date below shows when the Terms were most recently revised. If changes are significant, we may provide additional notice, for example by email, Account notice or Website notice. Continued use of the Service after changes take effect means you accept the updated Terms.

22. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over disputes arising from these Terms, except where mandatory consumer laws provide otherwise.

23. Contact us

If you have questions about these Terms, contact:
Quote & Cut
Email: info@quoteandcut.com
Address: Bulleigh Barton Farm, Ipplepen,
Newton Abbot, TQ12 5UA

Last updated: 28 May 2026