View Categories

1 min read

Applies to: Enterprise

Enterprise features depend on both the installed plugin and your connected Quote & Cut account.

If your account does not currently include Enterprise access, Enterprise settings may be preserved but paused.

What “paused” means #

Paused means your saved settings are kept, but the feature is not currently active for new usage.

For example:

  • Sheet Inventory settings may be preserved, but new stock tracking is paused.
  • Market Indexing settings may be preserved, but automatic repricing is paused.
  • Enterprise material fields may be shown but disabled.

This helps protect your existing configuration if your account status changes.

Why Enterprise features may be paused #

Enterprise features may pause if:

  • The API key is missing.
  • The site binding is not active.
  • Account status has not refreshed.
  • Enterprise access is not included in the connected account.
  • Subscription or plan access has expired.
  • Quote & Cut Advanced is not active.
  • Quote & Cut Enterprise is not active.
  • The site cannot reach the Quote & Cut service to verify access.

Checking Enterprise access #

Go to:

Quote & Cut → Settings

Then check the account status panel.

Look for Enterprise feature access such as:

  • Sheet Inventory.
  • Market Indexing.

If the account status looks out of date, click:

Refresh account status

What happens to saved Sheet Inventory settings? #

If Sheet Inventory access is paused:

  • Your saved stock settings are preserved.
  • Your saved sheet stock values are preserved.
  • Sheet stock fields may be disabled.
  • New stock tracking does not run while the feature is unavailable.

When access is restored, the saved values can be used again.

What happens to saved Market Indexing settings? #

If Market Indexing access is paused:

  • Market Index Type selections are preserved.
  • Last market refresh data is preserved.
  • Automatic weekly repricing is paused.
  • Market Index Type fields may be disabled.

When access is restored, indexing can resume.

Refreshing after an upgrade #

If you have just upgraded to Enterprise:

  1. Install and activate Quote & Cut Enterprise.
  2. Go to Quote & Cut → Settings.
  3. Click Refresh account status.
  4. Confirm Sheet Inventory and Market Indexing are available.
  5. Save settings if you make any changes.

If access still looks wrong #

Check:

  • You are using the correct API key.
  • You are using the correct site binding.
  • The API key belongs to the account that purchased Enterprise.
  • Enterprise is installed and active.
  • Quote & Cut Advanced is installed and active.
  • The site can make outbound requests.
  • Your subscription or licence is active.