Applies to: Core, Advanced, Enterprise
Quote & Cut job details can appear in WooCommerce order emails.
This helps customers and staff see what was ordered without opening the WooCommerce admin area.
Where email details appear #
Quote & Cut adds part details to WooCommerce order item sections in HTML emails.
The exact appearance depends on your WooCommerce email template and theme customisations.
Details that may appear #
Emails may include:
- File name.
- Material.
- Part quantity.
- Material and cutting cost per part.
- Weight per component.
- Part preview image.
- Powder coating colour, if Advanced is active.
- Folding cost per part, if Advanced is active.
- Powder coating cost per part, if Advanced is active.
Thumbnails in emails #
For Quote & Cut job items, the normal WooCommerce product thumbnail is removed from the email layout.
Quote & Cut can show part preview information inside the job details instead.
Customer email use #
Customer emails help the customer confirm what they ordered.
They are useful for:
- Order confirmation.
- Customer records.
- Checking selected material.
- Checking quantities.
- Checking Secondary Process choices.
Admin email use #
Admin emails help your team see that an order contains Quote & Cut parts.
However, production should still be reviewed from the WooCommerce order screen because the full file download sections are available there.
Plain text emails #
Quote & Cut’s richer job display is designed for HTML email templates.
If your store sends plain text emails, the display may be simpler.
If email details do not look right #
Check:
- WooCommerce email templates are not heavily customised.
- Your theme is not overriding order item email markup.
- Email customiser plugins are not removing item metadata.
- The order contains Quote & Cut job data.
- The quote was added to cart after calculation.
Recommended test #
Place a test order and check:
- Customer processing order email.
- Admin new order email.
- Completed order email, if used.
- Mobile email display.
- Desktop email display.
Make sure the information is clear enough for customers and staff.
Continue to: Order Workflow and Production Checks.
